Duncanville Family Orthodontics Privacy Policy

Duncanville Family Orthodontics (“Duncanville Family Orthodontics,” “us,” “we,” or “our”) has created this Privacy Policy (“Policy”) in compliance with applicable laws and in order to demonstrate our firm commitment to the privacy of your information. This Policy describes how Duncanville Family Orthodontics collects, uses, discloses, transfers, stores, retains, or otherwise processes your information when you (whether in your individual or business capacity) access or use, in any manner, any of our content, products, services, or related activities (collectively, “Services”), including through our website at https://www.duncanvillefamilyortho.com (the “Site”).

When we refer to “you” or “your,” we mean the person about whom we collect personal information or data. If the person accessing the Site or engaging with our Services does so on behalf of, or for the purposes of, another person, including a business or other organization, “you” or “your” also means that other person, including a business organization, if applicable.

Please Read This Policy Carefully. Our Policy Includes:

  • General Disclosures

  • What Information We Collect And Disclose And For What Purposes

  • Cookies and Online Technologies Policy

  • Personal Information Relating To Children

  • Marketing And Promotional Communications

  • Integrations And Links To Other Sites

  • Security

  • Your California Privacy Rights

  • Changes To This Privacy Policy

  • Contact Us

This Policy is supplemented by our Notice of Privacy Practices.

1 – General Disclosures

Our data centers and Site are hosted in the United States. If you are visiting this Site from outside of the United States, please note that by providing us your information, it is being stored or processed in the United States where our data center and servers are located and operated. The United States may not have privacy laws that are as strong or comprehensive as the privacy laws in your own country. If you are outside the United States and do not wish to allow the collection and storage of your personal information within the United States, you should not use this Site and you should opt out of online tracking and the collection of cookies by following the guidelines in our section titled “How To Opt-Out Of Tracking And Restrict Cookies.”

There are federal laws that may entitle you to additional disclosures and rights regarding the collection and disclosure of certain kinds of health-related data. Those disclosures can be found in our HIPAA Notice of Privacy Practices and are not described in this Policy.

This Policy applies only to Duncanville Family Orthodontics’ Site and Services, and not to other companies’ or organizations’ websites, mobile applications, and services to which we link. We are not responsible for the privacy practices of other businesses or the content of other websites, including any websites that may indicate a special relationship or partnership with us. To ensure protection of your privacy, always review the privacy policy of the companies with whom you engage.

2 – What Information We Collect and Disclose and For What Purposes

In the course of operating our Site and performing our Services, we collect a variety of different kinds of personal information in different contexts. What information we collect and the purposes for which it is collected will depend on the context of our activities or the Service that is being performed.

When you visit or use our Site, we may collect your:

  • Online identifier information, such as your internet protocol (IP) address and other unique identifiers (like cookies);

  • Geolocation information;

  • Internet activity information, such as the sub-pages you look at and how you interact with our Site; and

  • Device information, such as your operating system, browser, and other technology on the devices that you use to access the Site.

We Collect This Information in Order To:

  • Provide you with access to the Site;

  • Secure our networks, systems, and databases against external threats;

  • Perform general Site analytics and monitor Site usage;

  • Develop, maintain, and enhance our Site and Services; and

  • Advertise our Services, including through targeted or interest-based advertising.

We May Disclose This Information to Our:

  • Service providers (marketing services vendors, security monitoring providers, data analytics providers, database and hosting vendors);

  • Entities that operate plug-ins or social media features on our Site; and

  • Online advertising and marketing partners.

If you enter information into our Site, we may collect your (or your dependent’s or responsible party’s):

  • Identifier information, such as your full name and date of birth;

  • Contact information, such as your address, phone number, and email address;

  • Location information, such as your ZIP code; and

  • Payment information, such as your payment card number or banking information.

We Collect This Information in Order To:

  • Schedule appointments;

  • Provide requested Services;

  • Develop, maintain, and enhance our Services;

  • Process transactions; and

  • Contact you regarding our Services.

We May Disclose This Information to Our:

  • Service providers (security monitoring providers, data analytics providers, database and hosting vendors); and

  • Providers with whom you are connected.

If you engage with our Services, we may collect your (or your dependent’s or responsible party’s):

  • Identifier information, such as your full name, date of birth, and gender;

  • Contact information, such as your address, phone number, and email address;

  • Payment information;

  • Insurance information; and

  • Voice recordings from customer service interactions.

We Collect This Information in Order To:

  • Provide requested Services;

  • Improve customer support and communications;

  • Develop, maintain, and enhance our Services;

  • Process transactions; and

  • Contact you regarding our Services.

We May Disclose This Information to Our:

  • Service providers (data analytics providers, database and hosting vendors); and

  • Providers with whom you are connected.

In addition, any information you provide may be disclosed:

  • To auditors;

  • To individuals or entities you authorize;

  • To our affiliates;

  • In connection with business transactions;

  • For legal purposes; or

  • In aggregated, anonymized, or de-identified form.

3 – Cookies and Online Technologies Policy

Our Site may use cookies and similar tracking technologies to improve functionality, analyze traffic, personalize user experience, and support advertising efforts.

We may use:

  • Essential Cookies;

  • Analytics Cookies;

  • Personalization Cookies; and

  • Advertising Cookies.

Third-party services such as Google Analytics, Meta/Facebook Pixel, and social media plug-ins may collect information about your interaction with the Site.

You may restrict cookies through your browser settings or by using available opt-out tools, including:

Please note that restricting cookies may impact Site functionality.

4 – Personal Information Relating to Children

It is our policy not to knowingly collect or maintain personal information from any person under the age of 13 without appropriate parental consent. If you believe a child has provided personal information through the Site, please contact us immediately.

5 – Marketing and Promotional Communications

You may opt out of receiving promotional communications from us by following the instructions in those communications. Even if you opt out, we may still send you non-promotional communications related to your care or our Services.

6 – Integrations and Links to Other Sites

This Policy applies only to our Site and not to third-party websites or services linked from our Site. We are not responsible for the privacy practices or content of third-party websites.

7 – Security

We take reasonable administrative, technical, and physical safeguards to help protect your information from unauthorized access, disclosure, alteration, or destruction.

8 – Your California Privacy Rights

California residents may request information regarding our disclosure of personal information to third parties for direct marketing purposes. To make such a request, please contact us using the information below and include “CA Shine the Light” in the subject line.

9 – Changes to This Privacy Policy

We may update this Policy from time to time by posting revisions on our Site. Any material changes will be posted prominently on the Site.

10 – Contact Us

If you have questions regarding this Privacy Policy, please contact us:

Duncanville Family Orthodontics
Duncanville, Texas

Phone: 972-298-1474
Email: duncanvillefamilyortho@outlook.com
Website: duncanvillefamilyortho.com